Question 1

How do I place an order?

Accepted Answer

Simply browse our collections, select your desired product, customize size and color options, and add to cart. Follow the checkout process to complete your order. For murals, you can use our built-in calculator to determine the perfect dimensions for your wall.

Question 2

Can I customize the size of my wallpaper?

Accepted Answer

Absolutely! All our wallpaper murals are made-to-order and can be customized to your exact wall dimensions. Use our roll calculator on each product page to determine how many rolls you need, or enter custom dimensions for murals.

Question 3

How long does shipping take?

Accepted Answer

Standard shipping takes 7-14 business days within the US. Express shipping options are available at checkout. Orders over $500 qualify for free standard shipping. All products are made-to-order in Sweden and shipped directly to you.

Question 4

Do you ship internationally?

Accepted Answer

Currently, we only ship within the United States. We are working on expanding our shipping options to serve international customers in the near future.

Question 5

How can I track my order?

Accepted Answer

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your package's journey to your door.

Question 6

What materials are your wallpapers made from?

Accepted Answer

Our wallpapers are made from premium non-woven materials, including Rebel Mattic™ (paste-the-wall), Rebel Mattic Peel & Stick™ (self-adhesive), and Rebel Commercial Grade™ (heavy-duty PVC). All materials are FSC certified, 100% non-toxic, and eco-friendly.

Question 7

Are your wallpapers removable?

Accepted Answer

Our Peel & Stick wallpapers are designed to be removable and repositionable, making them perfect for renters or those who like to change their décor frequently. Traditional paste-the-wall wallpapers are also removable but require standard wallpaper removal techniques.

Question 8

How do I clean my wallpaper?

Accepted Answer

Most of our wallpapers are spongeable or washable. Gently wipe with a damp cloth for regular cleaning. Avoid harsh chemicals and excessive moisture. Commercial grade options are scrubbable for high-traffic areas.

Question 9

How difficult is it to install?

Accepted Answer

Our Peel & Stick wallpapers are DIY-friendly and can be installed without professional help. Traditional paste-the-wall wallpapers may require some experience. We provide detailed installation instructions with every order, and our customer service team is always here to help.

Question 10

Do I need special tools for installation?

Accepted Answer

For Peel & Stick wallpapers, you only need a smoothing tool and a sharp knife. For paste-the-wall wallpapers, you'll need wallpaper paste, a pasting brush, smoothing tool, and cutting knife. We recommend consulting our installation guides for detailed tool lists.

Question 11

What is your return policy?

Accepted Answer

Since all our products are made-to-order to your specifications, we cannot accept returns on custom-sized items. However, if you receive a damaged or defective product, please contact us within 7 days of delivery for a replacement or refund.

Question 12

Can I get a sample before ordering?

Accepted Answer

Yes! We offer sample swatches for most of our wallpaper designs. Samples are 12" x 12" and available for a small fee. Contact our customer service team to request samples.

Frequently Asked Questions